AUTOMATED LEAD FOLLOW-UP

You Are Paying for Leads You Never Follow Up

Most businesses lose the majority of their leads not because their ads are bad but because follow up is too slow. We install an automated system that responds to every new enquiry within 60 seconds and follows up automatically until they book.

The Problem

Most businesses spending money on Google Ads are losing the majority of their leads not because the ads are bad but because follow up is too slow.

The reality is

The average business takes 47 hours to follow up a new lead Leads contacted within 60 seconds are 21 times more likely to convert Most leads fill in a form, receive no immediate response, and move on Every pound spent on ads that generates an unfollowed lead is wasted.

The Solution

A fully managed AI lead follow up system that responds to every new enquiry within 60 seconds automatically.

The system

Sends an instant SMS and email response the moment a lead comes in. Follows up every 24 to 48 hours via SMS and email until they reply or book Sends your booking link in every touchpoint automatically. Stops following up the moment they respond or book.

No manual chasing. No leads going cold. No ad spend wasted.

How It Works

  1. Lead comes in — from your website form, landing page, Google Ad, or any other source.

  2. Instant response — within 60 seconds the lead receives a personalised SMS and email with your booking link.

  3. Automated follow up — if they do not respond, the system follows up automatically every 24 to 48 hours.

  4. Lead converts or exits — the moment they reply, book, or opt out the sequence stops automatically.

Key Capabilities

Instant response within 60 seconds of every new enquiry. Multi-step SMS and email follow up sequences. Booking link sent in every message automatically. Automatic sequence stop on reply or booking. Monthly report showing leads captured, follow ups sent and responses received.

Example Outcome Before

A mortgage broker spending £2,000 per month on Google Ads follows up leads manually the next working day. Most leads have already spoken to a competitor by then. After: Every lead receives an automatic response within 60 seconds and a follow up sequence that runs until they book. Result: Higher conversion rate from existing ad spend, more booked consultations, zero leads falling through the cracks.

Best For

Any business running Google Ads or paid social Businesses with high website traffic and low conversion. Professional service firms with long sales cycles. Any business that generates leads online but struggles to convert them fast enough.

Never Lose Another Client to a Missed Call or Slow Follow-Up

Heron Edge™ installs and manages AI systems that answer every call 24/7, capture every website enquiry and follow up every lead automatically so your business never misses a booking again.

More use cases

More use cases

Explore more use cases

Explore more use cases

AFTER HOURS ANSWERING SERVICE

Every Missed Call Is a Lost Client

Every call your business misses outside office hours is a client going to a competitor. We install a 24/7 AI receptionist that answers every call instantly and texts back every missed call within 60 seconds so you never lose another client to voicemail.

AFTER HOURS ANSWERING SERVICE

Every Missed Call Is a Lost Client

Every call your business misses outside office hours is a client going to a competitor. We install a 24/7 AI receptionist that answers every call instantly and texts back every missed call within 60 seconds so you never lose another client to voicemail.

AI CHATBOT FOR WEBSITE

96% of Your Website Visitors Leave Without Booking

96% of website visitors leave without taking any action. We install a 24/7 AI chatbot that engages every visitor, answers their questions, and sends them your booking link automatically turning passive traffic into booked appointments around the clock.

AI CHATBOT FOR WEBSITE

96% of Your Website Visitors Leave Without Booking

96% of website visitors leave without taking any action. We install a 24/7 AI chatbot that engages every visitor, answers their questions, and sends them your booking link automatically turning passive traffic into booked appointments around the clock.